Frequently asked questions

Click on a question to reveal the answer.


  1. What can I do on this website?

  2. How can I update my contact information?

  3. Where can I check the status of my rebate?

  4. What do I do if my rebate claim status shows a "Shipped Date" but I have not received my rebate?

  5. What do I do if the amount of my rebate is different than I was expecting?

  6. How do I activate my prepaid card?

  7. Do the funds on my prepaid card expire?

  8. Will my next rebate be added to my previous prepaid card?

  9. How can I learn more about my prepaid card?

  10. What are the hours of operation for customer support?

Still need help?
Please call the CLUB TSC Rebate Service Center at 1-844-271-1171 or email us at ClubTSC@acbcoop.com